FREQUENTLY ASKED QUESTIONS
Thank you for your inquiry! Yes, the product you see in the picture closely represents what you will receive. However, please note that slight variations in color may occur due to lighting or screen settings. We strive to ensure the highest accuracy in our product images.
Thank you for reaching out! You can view your sales receipt by logging into your account on our website. Once logged in, go to the “Orders” section, where you’ll find all your past orders and their receipts.
If you are a customer from UAE, can exchange the product at any of our retail stores located across UAE within 14 days with good condition. The customer from outside UAE is not entitled for exchange or replacement as mention on policy.
Thank you for your interest! For items marked as “out of stock,” we do our best to restock them as quickly as possible. However, restocking times can vary depending on the product and supplier. We recommend checking back regularly or signing up for back-in-stock notifications, if available, on the product page.
You can ship your order to any address of your choice during the checkout process. Simply enter the desired shipping address, and we’ll deliver it there. The delivery charge to each locations are clearly mentioned in the website.
